Internova Travel Group,LLC (“Internova”) and its subsidiaries and affiliates (“Internova,” “we,” “us,” “our” or the “Company”) make up a global travel services company that serves corporate and individual client travel need through various travel related offerings and services (the “Services”). These Terms and Conditions (the “Terms”) apply to the Internova web site located at www.internova.com, and all associated sites linked to www.internova.com by Internova, including Internova sites around the world (collectively, the “Internova Sites”). The Internova Sites are the property of the Companyand its licensors. BY USING THE INTERNOVA SITES AND/OR PURCHASING FROM US, YOU ENGAGE IN OUR “SERVICE” AND YOU AGREE TO BE BOUND BY THESE TERMS; IF YOU DO NOT AGREE, THEN YOU SHOULD NOT ACCESS THE SITE OR USE ANY OF OUR SERVICES. Certain services offered through the Internova Sites may be powered by Internova’s divisions or brands. All services and transactions associated with reservations made through these brands will be fulfilled by the respective division of Internova. When booking through a specific Internova brand, please be advised that all products, services, and payments related to your transaction will be fulfilled by the respective division on behalf of the brand. This means that the division will handle the execution of your booking, including any necessary communications with you and/or your travel supplier(s), and payment processing. The Terms apply to our brands set out below:
By agreeing to these Terms, you represent that you are at least the age of majority in your state, country or province of residence, or that you are the age of majority in your state, country or province of residence, and you have given us your consent to allow any of your minor dependents to use the Internova Sites. You may not use the Internova Sites, our Content, or our products and Services for any purpose that is illegal, prohibited or unauthorized by these Terms or to solicit the performance of any illegal activity which violates any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
Internova reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms, at any time. It is your responsibility to check these Terms periodically for changes. Your continued use of the Internova Sites following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms, Internova grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Internova Sites. Any new features or tools which are added to our Internova Sites shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page.
You understand that your Content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Internova Sites are owned, controlled or licensed by or to Internova, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
Except as expressly provided in these Terms, no part of the Internova Sites and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, website or other medium for publication or distribution or for any commercial enterprise, without Internova’s express prior written consent.
The Content on the Internova Sites, such as prices, and the infrastructure used to provide such Content, are proprietary to Internova or its suppliers and providers. You may use information on Internova products and services purposely made available by Internova for downloading from the Site, provided that you (1) not remove any proprietary notice language in all copies of such documents, (2) use such information only for your personal, non-commercial informational purpose and do not copy or post such information on any networked computer or broadcast it in any media, (3) make no modifications to any such information, and (4) not make any additional representations or warranties relating to such documents.
In addition, whether or not you have a commercial purpose, you agree not to: (i) access, monitor, train or copy any Content from the Internova Sites using artificial intelligence, robot, spider, scraper or other automated means or any manual process for any purpose; (ii) violate the restrictions in robot exclusion headers on the Internova Sites or bypass or circumvent other measures employed to prevent or limit access to the Internova Sites; (iii) take any action that, in Internova’s sole discretion, imposes an unreasonable or disproportionately large burden on the Internova Sites; or (iv) deep-link to any portion of the Internova Sites (including, without limitation, the purchase path for any travel services).
You may not probe, scan or test the vulnerability of the Internova Sites or any network connected to the Internova Sites, nor breach the security or authentication measures on the Internova Sites or any network connected to the Internova Sites. You may not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Internova Sites, or any other customer of Internova, to its source, or exploit the Internova Sites or any service or information made available or offered by or through the Internova Sites, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Internova Sites.
You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Internova Site or Internova’s systems or networks, or any systems or networks connected to the Internova Sites or to Internova.
You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Internova Sites or any transaction being conducted on the Internova Sites, or with any other person’s use of the Internova Sites.
You may not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to Internova on or through the Internova Sites or any service offered on or through the Internova Sites. You may not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.
Certain products or Services may be available exclusively online through the Internova Sites. These products or Services may have limited quantities.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
1 – Supplier cancellation fees as outlined in the supplier’s terms and conditions;
AND
2 – ALTOUR Vacations cancellation fees, which may apply even when no supplier penalty is imposed.
Specific cancellation fee information will be provided during the booking process and in your confirmation documents.
Florida Seller of Travel Registration No. ST41102 California Registration No. (CST) 2097958-70 (Registration as Seller of Travel does not constitute approval by the State of California) Washington Registration No. 602957993 Delaware Registration No. 2009603971 Iowa Registration No. 1404
For any questions or concerns regarding your reservations, please email us at [email protected] or call 855-418-0750. For additional terms/information and to review supplier’s terms and conditions, please click here.
Internova acts solely as an intermediary for third-party travel suppliers and operators (“Operators”) providing cruise and other travel services. Internova does not own, control, or operate any transportation providers or Operators, which are independent entities and not agents, employees, or partners of Internova. No joint venture or similar relationship exists between Internova and any Operator.
Internova is not liable for any loss, damage, injury, delay, or expense arising from any act or omission of an Operator, including negligence, breach of contract, or intentional misconduct. Internova also disclaims responsibility for events beyond its control, including acts of God, force majeure, strikes, cancellations, or government actions.
All content and services provided via Internova websites are offered “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. Use of Internova’s sites and services is at your own risk.
Internova is not responsible for technical issues, delays, interruptions, data loss, or any failure of performance. Under no circumstances shall Internova be liable for any direct, indirect, incidental, special, punitive, or consequential damages, including loss or damage arising from reliance on information provided.
Internova’s maximum aggregate liability, under any legal theory, shall not exceed five U.S. dollars ($5.00). Some jurisdictions may not allow certain limitations or exclusions, so portions of this limitation may not apply.
By using Internova’s services, you agree to assume all risks and to hold Internova, its affiliates, and their employees and agents harmless from any claims, losses, or liabilities arising from your travel or reliance on provided information. No verbal or written representation by Internova overrides these terms. Internova acts solely as a booking agent on behalf of the customer to facilitate reservations with cruise lines and other travel suppliers. Internova does not control the operations, pricing, policies, itineraries, or service delivery of these independent suppliers. Accordingly, Internova is not liable for any delays, cancellations, service changes, or failures by travel suppliers, nor for any resulting inconvenience, personal injury, property damage, or other loss. This includes, without limitation, claims arising from breach of contract, mechanical failures, construction issues, civil or labor unrest, disease outbreaks, local laws, weather conditions, or acts of terrorism.
You should read government-issued travel prohibitions, warnings, announcements and advisories before booking any travel. This information can be obtained from:
www.state.gov, www.tsa.gov,
www.dot.gov, www.faa.gov,
www.cdc.gov, www.treas.gov/ofac and www.cbp.gov.
The Price and availability of all travel and other services offered on the Internova Sites are subject to change without notice, as any pricing and availability is dependent on the pricing and availability provided by our third-party travel suppliers. Tax on hotel and car transactions is a recovery of all applicable transaction taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc.) that Internova pays to suppliers in connection with your travel arrangements. Taxes vary by location and type of service provided. Internova is not a co-vendor and is not the entity that collects and remits taxes to the tax authorities.
As described above, the information on the Internova Sites may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice and that such errors, inaccuracies or omissions may relate to product or a service description, pricing and availability.
The Internova Sites may contain links to websites and servers maintained by other persons or organizations. These links are provided as a service to users and are not sponsored by or affiliated with us. Information you submit at a third-party website accessible from any Internova Sites are subject to the terms of that website’s privacy policy, and we have no control over how your information is collected, used, or otherwise handled. We do not provide any warranty about the accuracy or source of information found on any of these third-party websites or servers, or the content of any file the user might choose to download from these third parties. We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, Content, or any other transactions made in connection with any third-party websites. Please carefully review the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Internova’s Privacy Policy applies to use of the Internova Sites, and its terms are made a part of these Terms by this reference. To view Internova’s Privacy Policy, click here. Additionally, by using the Internova Sites, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Internova Site’s may be read or intercepted by others, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted.
These Terms operate to the fullest extent permissible by law. If any provision of these Terms is unlawful, void or unenforceable, that provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. These Terms constitute the entire agreement between you and Internova regarding the use of any Internova Sites and are a binding agreement accepted by you upon your use of any of the Internova Sites. These Terms shall be governed by and construed in accordance with the laws of the State of New York.
Questions about the Terms of Use should be sent to us at [email protected].
